FAQ

Default solution folder, feel free to edit or delete it.

I cannot get into my old account on the new website
When we updated to the new website in December of 2018 from our old OSCommerce webstore, we did not carry over customer account information or order history...
Tue, 1 Jan, 2019 at 8:56 PM
Shipping Information - Sending A Package to Xenocron
 Thank you for choosing Xenocron Tuning Solutions! So, you placed an order on our website that requires you to ship something to us and do not know wher...
Tue, 26 Feb, 2019 at 7:44 PM
How to send in your ECU for a KTUNER Reflash
Goto www.xenocron.com and search or find the REFLASH OPTIONS we offer. Purchase the reflash on our website. 05-06 RSX Type S http://www.xenocron.co...
Tue, 26 Feb, 2019 at 7:44 PM
Xenocron Purchases used ECUs
For years our customers and friends have been helping us source the ECUs we use in the variety of applications we specialize in.  We are always looking for...
Mon, 6 Apr, 2020 at 11:10 AM
Dyno Agreement, Remote Tuning and Travel Tuning Policies and Pricing
 These are official documents with my policies and pricing for Dyno Tuning, Travel Tuning and Remote Tuning.  They explain our prices, procedures and have o...
Thu, 10 Jan, 2019 at 3:15 PM
My Credit Card Declined When I Tried to Checkout on your Website
If you attempted to place an order and pay with your credit and it declined, there are a few things you need to know. 1) If the BILLING Address you ...
Sun, 15 May, 2016 at 8:54 PM
How to place an ORDER with Xenocron for a HONDATA REFLASH
Look at the Hondata website for the various REFLASH options, make sure what you are looking to do is actually supported by Hondata.  We are a DEALER and you...
Fri, 29 Dec, 2017 at 9:32 AM
Walbro Fuel Pump Warranty Info
  Walbro offers a one year warranty against manufacturing defects on their in-tank and external high performance fuel pumps [i.e. GSS ...
Tue, 31 May, 2016 at 3:46 PM
Xenocron Rear Wheel Speed Sensor Calibrations
   There is no plug and play setting for any ECU really, it depends on a few different factors.  1 - Wheel diameter, depending on what size whee...
Mon, 22 Aug, 2016 at 9:50 AM
Engine Break In Recommendations
 We always recommend that whenever possible, you have your engine broken in on the dyno with a competent tuner present who will make changes to the cal...
Thu, 1 Dec, 2016 at 4:56 PM